Shipping policy


Below you will find the estimated delivery times for all our shipments:

  • Once an order is placed, we require 1–3 business days to process it. Orders placed during the week are usually processed within one business day. However, if you place your order on a Friday evening or during the weekend, processing may take slightly longer.

  • After processing, your order will be shipped. The average delivery time is 7–12 business days.

We aim to make the ordering and delivery process as smooth and convenient as possible for our customers. Should you have any questions or concerns, please do not hesitate to contact our customer service team. Below, we explain how your order is processed and delivered.

Placing an Order

Shopping at Rose & Carter is simple:

  1. Go to the product page and add the desired item to your cart by clicking the black “Add to Cart” button.

  2. Make sure you have selected the correct product variant(s).

  3. Once everything looks good, proceed to checkout by clicking “Proceed to Checkout”.

  4. On the information page, enter your correct shipping details and click “Continue to Shipping”.

  5. On the shipping page, double-check your address details. Please note that all orders are shipped completely free of charge.

  6. Click “Continue to Payment” and select your preferred payment method.

At [webshop name], all payment options are SSL encrypted, ensuring a safe and secure checkout experience. You can pay with credit card (Mastercard, Maestro, Visa), bank transfer, EPS, or direct payment.

Finally, click “Complete Order” and follow the instructions provided by your chosen payment method. If you encounter any issues, our customer service team is always happy to assist.

Shipping Costs

We cover the shipping costs for every order. All our products are shipped 100% free of charge, with no minimum purchase required.

Shipping Your Order

Found the perfect look or accessory on our website? We strive to process and ship your order as quickly as possible.

In order to maintain fair prices, we consolidate shipments in bulk and send them once the minimum shipping volume has been reached. We kindly ask for your understanding and cooperation, as this approach allows us to contribute to a more sustainable and healthier world.

We will always do our utmost to ship your order promptly. If you would like to confirm whether your order can be shipped the same day, please contact us via email. Our support team will be happy to advise you and provide the best possible solution.